Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information such as your name and email address
• Billing and payment information
• Content you upload, create, or store through our Services, including project data, time entries, invoices, and related business information
• Communications you send to us

We also automatically collect certain information when you use our Services, including:

• Device and connection information (IP address, browser type, operating system)
• Usage data and analytics
• Information collected through cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Customize and improve your experience
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Enforce our Terms of Service and other policies

3. Payment Processing

All payments are processed by third-party payment processors, and all payment information that you provide is provided directly to such third parties. We do not store your full credit card information on our servers. Our payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

4. Information Sharing

We may share information about you as follows:

• With service providers who perform services on our behalf
• With subsidiaries and affiliates
• In response to legal process or government requests
• To protect the rights, privacy, safety, or property of Brandcave, LLC, you, or others
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

We do not sell your personal information to third parties.

5. Third-Party Integrations

Our Services may integrate with third-party services such as QuickBooks, Google Calendar, and other business tools. When you connect these integrations, you authorize us to access and exchange information with these services according to their respective privacy policies and your authorization settings. We only access the information necessary to provide the integration features you have enabled.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

7. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services.

8. Your Choices

You have several choices regarding your information:

• Account Information: You may update or correct your account information at any time through your account settings
• Data Export: You may request a copy of your data at any time
• Account Deletion: You may delete your account, which will remove your personal information from our active systems
• Cookies: Most web browsers accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer

9. GDPR Rights (European Users)

If you are located in the European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to rectification of inaccurate personal data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise these rights, please contact us using the information provided below.

10. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. As noted above, we do not sell personal information. To exercise your California privacy rights, please contact us using the information provided below.

11. Children's Privacy

Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website and updating the "Last updated" date above. Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@specretary.com